Why the content review process is broken, and how to fix it

Presentation
Intelligent Content

06. June
11:45 - 12:25 AM (CEST)
Earth & Venus

finished

Jang Graat
- Smart Information Design

Modern content is based on reusable components. But the review process - based on tracked changes and comments - is not designed to handle this. Using modern web technology and a radically different approach to the content review process allows optimising that process in various ways. Your subject matter experts will need zero knowledge of reviewing tools. Free extras include detailed traceability and insight in the quality of reviewers.

Takeaways

Understand the limitations of the existing review process. Discover how efficient concurrent reviewing is possible with zero knowledge of tools. Discover that good technology does not need to complicate the process.

Prior knowledge

No knowledge required. If people have used existing review tools, that helps to understand the issues.

Speaker

Jang Graat

Smart Information Design

Show profile

Biography

After studying Physics (3 years), Psychology (7 years) and Philosophy (3 years), Jang embarked on a fast-track career in the international domain of Parallel Computing (which was quite new back in 1986). He has created countless technical manuals, training courses and presentations about a wide variety of topics in various industries (supercomputers, image recognition, steel and paper industry, manufacturing, software development).

In 1994, he started his own single-person consulting company IF UnLtd, currently acting under the name Smart Information Design. After writing manuals for a decade, Jang taught himself programming to make his work as technical author easier and more efficient. He will learn to use any language that is required to make a solution work. His most important asset is his imagination, which allows him to create solutions that radically optimise the work of a technical author. Since almost 2 decades, he has specialised in creating tools for technical authors, mostly based on DITA and often Adobe FrameMaker. He is currently working on the Smart Suite, a revolutionary component content management system, which incorporates all his visionary ideas from the past decades.

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