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Leveraging infographics in documentation

  • Software Documentation
  • 10. June
  • 11:00 - 12:00 AM (CEST)
  • finished
  • Sara Stein

    Sara Stein

    • DoControl

Contents

Most people don't like to read, and they process images much faster than text. In an age of online documentation, infographics can help your audience to process information quickly and easily. We'll briefly look at the added value of infographics, explore the main infographic types (workflows, data flows, timelines, and conceptual), and provide tips and best practices for leveraging infographics in your documentation.

Takeaways

You'll learn how to apply visual language cues, simplify complex processes in a visual way, create interactive infographics, access free resources to standardize infographics, and promote positive CX.

Prior knowledge

No prior experience required.

Speaker

Sara Stein

Sara Stein

  • DoControl
Biography

My goal is to produce customer-facing documentation that is easy to find and easy to understand. My repertoire includes designing document templates and infographics, structuring the information architecture for online documentation sites, and designing the UI and UX for online documentation.

Some of my published articles on visual documentation include:

  • Documentation architecture: How to help our audience find what they need (tcWorld, April 2021)
  • Tell your documentation story with infographics (tcWorld, April 2020)
  • Career path crossover: Designing visual documentation (Intercom, May/June 2020)
  • Leveraging infographics in study schemas (Medical Writing, 2020)
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