tekom - conferences

Leveraging infographics in documentation

  • Presentation
  • Software Documentation
  • 10. June
  • 11:00 - 12:00 o'clock (CET)
  • | Online
  •  Sara Stein

    Sara Stein

    • NICE

Takeaways

Most people don't like to read, and they process images much faster than text. In an age of online documentation, infographics can help your audience to process information quickly and easily. We'll briefly look at the added value of infographics, explore the main infographic types (workflows, data flows, timelines, and conceptual), and provide tips and best practices for leveraging infographics in your documentation.

Content

You'll learn how to apply visual language cues, simplify complex processes in a visual way, create interactive infographics, access free resources to standardize infographics, and promote positive CX.

Prior knowledge

No prior experience required.

Speaker

 Sara Stein

Sara Stein

  • NICE
Biography

My passion is visual documentation. With over 20 years' experience as a technical communicator and a background in cognitive psychology and design, my goal is to make online documentation easier to understand and promote an optimal customer experience.