My goal is to produce customer-facing documentation that is easy to find and easy to understand. My repertoire includes designing document templates and infographics, structuring the information architecture for online documentation sites, and designing the UI and UX for online documentation.
Some of my published articles on visual documentation include:
- Documentation architecture: How to help our audience find what they need (tcWorld, April 2021)
- Tell your documentation story with infographics (tcWorld, April 2020)
- Career path crossover: Designing visual documentation (Intercom, May/June 2020)
- Leveraging infographics in study schemas (Medical Writing, 2020)