My passion is visual documentation. With over 20 years' experience as a technical communicator and a background in cognitive psychology and design, my goal is to make online documentation easier to understand and promote an optimal customer experience.
Some of my published articles on visual documentation include:
- Tell your documentation story with infographics (tcWorld)
- Career path crossover: Designing visual documentation (Intercom)
- Leveraging infographics in study schemas (Medical Writing)