Evolution of TC


  • Presentation
  • Career Development
  • 04. June
  • 11:20 - 12:00 AM (CET)
  • E.21 Event Space
  •  Dimiter Simov

    Dimiter Simov

    • SAP


There are roughly three levels of ability:

  1. I can’t do it.
  2. I do it but with effort.
  3. I am a master, I do it without thinking.

For many of us, it is easy to move from level 1 to level 2, but hard to move from level 2 to level 3.

If we look at how the human brain functions, the organ that is most important for the acquisition of knowledge and skills, we will find out that it is a universal optimization machine. It makes everything possible, so that it works with less effort. This gives us a key for passing from level 2 to level 3.

We will discuss three ways that help us to improve skills and pass ourselves, students, or users to the level of mastery:

  1. Deliberate practice – the only way to consciously accrue skills and knowledge. Involves short sessions in which one exercises a specific activity with the goal of achieving high reliability of the execution.
  2. Perceptual exposure – a subconscious way to stimulate the brain to discover patterns and automate good practices. Involves exposure to many high-quality examples.
  3. Immediate feedback –  get interactive help by peers or the environment. Allows us to take corrective actions and creates additional motivation to move in the desired direction.


1. A practical model for increasing skills.

2. A challenging perspective on writing documentation, and especially tutorials.

3. A real deliberate practice during the session that will improve your writing. 

Prior knowledge



 Dimiter Simov

Dimiter Simov

  • SAP

Dimiter Simov (Jimmy) - UX practitioner and consultant developing information since 1997 who still believes that software might be usable.

Career started in translation, moved to technical writing, then to user research, followed by design, and finally consulting.

Helps clients and colleagues build interfaces that are understandable and easy to use without side instructions and optimize products to thus increase revenues, reduce losses, and cut unnecessary costs.