Evolution of TC speaker
Technical Writer, Epicor Software, Slovak Republic
Rene also presents and teaches various ERP modules at Epicor's annual customer conference, which is the company's largest customer event. He was instrumental in identifying content issues and putting forward suggestions on how to improve content delivery. Additionally, he works closely with Epicor Support to troubleshoot issues reported by customers and develops troubleshooting content used by customers. He has also helped to prepare systems design documents and works with the team members to apply best practices to system configuration efforts and organize application pilot testing activities.