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Evolution of TC speaker

Rene Lissnik

Technical Writer, Epicor Software, Slovak Republic

Foto Rene Lissnik
Rene Lissnik has been working at Epicor Software for 12 years as a Technical Writer. Rene writes content in various formats, with a focus on Manufacturing, Supply Chain Management, and Financial related functionalities. He works closely with various development teams on documenting new application enhancements. He is instrumental in developing and revising training courses for to improve the customer experience.

Rene also presents and teaches various ERP modules at Epicor's annual customer conference, which is the company's largest customer event. He was instrumental in identifying content issues and putting forward suggestions on how to improve content delivery. Additionally, he works closely with Epicor Support to troubleshoot issues reported by customers and develops troubleshooting content used by customers. He has also helped to prepare systems design documents and works with the team members to apply best practices to system configuration efforts and organize application pilot testing activities.

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