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Jon Jackson

Principal Technical Communicator, Milestone Systems

Jon Jackson
Jon is a Principal Technical Communicator at Milestone Systems. Here, he is responsible for all of the SDK and API documentation, as well as cybersecurity and the design and implementation of the technical information portal.
He as been active as a technical communicator for more than 30 years. He was an early adapter of SGML and DITA. He started out in California, making computer based training programs, and moved to the Czech Republic, where he worked for the Czech government and Masaryk University. For the past 20 years, he has been working in Denmark for an assortment of multinational companies, where he writes IT Pro and Developer documentation.
He has a Master’s degree in English with a focus on Technical Writing from the California State Polytechnic University, San Luis Obispo.