Vita

Rachna Bansal is a Senior Staff Technical Writer on the ServiceNow Experience team, with over two decades of expertise in crafting clear, accessible, and globally relevant content. Having worked across India, Germany, and Ireland, she excels at bridging global teams and leading impactful training initiatives. With a passion for streamlining processes and elevating content standards, she’s a leader and driving force behind making information more efficient, inclusive, and user-focused across ServiceNow’s global product content teams.

Social Media

• https://www.linkedin.com/in/bansalrachna/