We are all familiar with the task-based documentation approach. Writing about user tasks, however, is much better and easier when we understand the objects that users need to perform these tasks. This workshop will show you how to approach content from an object-oriented point of view.
Turning your content object-oriented will make it:
- Easier to find and understand
- Better structured
- Ready for consumption by chatbots and digital assistants
We will use exercises to show you what object-oriented content looks like and how you can improve your own content.