Human biases are amazing patterns in our behavior and thinking. For example, the availability heuristic bias is a shortcut that makes us think that the easier it is to recall something the greater its importance must be. It is also a fact that we are transferring our biases to our creations - for example, applications, documentation, AI - unless we make explicit debiasing efforts.
Most researchers classify these as errors or deviations from a norm or from rationality. There is another point of view, however. Join the session for an overview of these super-fast shortcuts for making decisions, more examples, and a discussion of making un-biased conversational UI and AI.