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Adventures in Collaboration: Wiki and Beyond

Over the course of two years, a small team of technical writers collaborated with a team of non-writer authors on a very large doc set.

We want to share our experience of the collaboration. We used different collaboration tools (Wiki and DITA). We worked with very different authors (white paper writers, customer support experts, and engineers with limited English). We had to challenge who we are, what we do well, and how we can contribute. Our dedication to the project, excellent support from Techpubs graphics team, and solid technical knowledge helped us succeed. We'll share how we did it.