The presentation will cover the following areas:
- Problem definition. Writers can spend up to 2 weeks per major release working on release notes. Up to 30% inconsistently formatted known and resolved issues across documents. Non-standard document templates. A multitude of tools: Dreamweaver, Notepad , CVS, Perforce, Jenkins.
- Project development. Started as a tool to export issues from Bugzilla to a web tool. Multiple features were added to make it a self-help tool that is easy to use even from people outside of the Information Experience team.
- RNA main features. Create new documents either empty or from existing. Versioning options through Perforce, history, freeze state. One-click export to PDF and HTML. Integration with bug tracking tools and publishing tools. Email notifications. Automated workflows.
- RNA vs current model comparison. Comparison of: collaboration levels, standardization, HTML skills required, knowledge of internal tools, structuring a release notes document, history, export, etc. Time comparison in some very repetitive tasks. Visual demonstration of current vs improved workflows.
Target audience: Professional level
Required knowledge for participation: Good understanding of what is the purpose of release notes. Basic knowledge of the process of authoring such documents.